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How do I get a manualy deleted PC from K100 inventory to show again in the computer inventory?

I Deleted a computer from the K1000 computer inventory. Now I reinstalled the agent on the computer but its still a no show....


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Answers (1)

Answer Summary:
To force an update. '%allusersprofile%\dell\kace\runkbot 4 0.' If still receiving errors, delete '%allusersprofile%\dell\kace' after removing the software and reinstall.
Posted by: dugullett 11 years ago
Red Belt
4

Force an update. %allusersprofile%\dell\kace\runkbot 4 0


Comments:
  • He is probably asking about Windows, but just in case:

    For Mac: sudo /Library/Application Support/Dell/KACE/runkbot 2 0

    For RHEL/SUSE: su root -c "/opt/dell/kace/bin/runkbot 2 0"

    For Ubuntu: sudo /opt/dell/kace/bin/runkbot 2 0 - jknox 11 years ago
  • Yes. this computer is running 32bit W7. - CarlosV 11 years ago
  • When I force the update I got this error...
    KInventory Error: InventoryData AddItem : sqlite2_connection[]: SQL logic error or missing database - CarlosV 11 years ago
    • I would check your amp.conf and verify the host is correct. A simple way would be to reinstall the agent. Deleting %allusersprofile%\dell\kace after removing the software. - dugullett 11 years ago
      • You can also run this to manually set the host in a command prompt from the client:

        cd c:\program files\dell\kace
        amptools host=your_host_name - jknox 11 years ago
  • All Ok now! dugullett solution fixed my issue! - CarlosV 11 years ago
  • I think you would avoid the conf issue if you single machine provision the PC's agent install from your k1000 vs manually installing it. - worzie 11 years ago

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