Ideas to check for running service description and apply to label
We are currently uninstalling dell's Dell Data Protection | Encryption software from our machines.
After uninstalling a service is created called
cmgdecryptagent
Depending on which stage of the decryption a computer is in, this service will have a description of [decrypt on reboot] [complete] (needs a reboot to finish) or [decrypt sweep] (currently running)
I would like to setup a label that I can apply to an alert to tell the users to reboot their computers to continue the removal process.
There are a few ways I think I can do this. 1 create a custom inventory object that checks the status of this service. 2. use the services section of the k1000 to apply the machines to a label.
I have no idea how to do either which is why I ask for your help in pointing me in the right direction.
Answers (1)
Service description info is kept in HKLM\SYSTEM\CurrentControlSet\Services\[ServiceName] - Description
Perhaps you could create a smartlabel that targets systems which have the cmgdecryptagent service present with a reoccurring script? (I would also add criteria for Dell Data Protection software object to the label depending upon your inventory frequency)
Script workflow would look something like.
- Verify
Does the service description equal complete or decrypt on reboot?
- Success
Create notification window prompting the user to reboot OR create a notification and schedule a reboot to occur in X seconds/minutes/hours.
I'm not sure about using a CIR in this case as it's not necessarily information that would be useful in the future.
