Inventory is not running and Agent is not connecting
Hello everyone!
i got some machines thats inventoried before but in a unknown moment lose connection to the appliance and only reinstalling the agent i can reconnect them.
When i run the command "runkbot.exe 4 0" i got this informations
C:\Program Files (x86)\Dell\KACE>runkbot.exe 4 0
[2017-07-26.10:05:26][runkbot:main ] runkbot ----- Startin
g runkbot.exe-----
[2017-07-26.10:05:26][runkbot:DumpState ] Dump State: kbotid=4 k
botId Version=0 -noLogUpload=0 -event= -launchType=KLT_SYSTEM credentials= [2017-07-26.10:05:26][runkbot:KBotScriptLog::Initializ] KBotScriptLog::Initializ e - Logging to [C:\Temp\dklC5A8.tmp] kbot[4:0] @ 2017-07-26T10:05:26 (debug) Running kbot: runkbot 4 0 [2017-07-26.10:05:26][runkbot:KLaunchUtils::GetIdOfAct] GetIdOfActiveUser: SECUR
ITY_LOGON_TYPE: 2(0) A operaþÒo foi concluÝda com Ûxito.
kbot[4:0] @ 2017-07-26T10:05:26 (output) Running as SYSTEM
* Rebuilt URL to: https://kbox/
* Could not resolve host: kbox
* Closing connection 0
* Rebuilt URL to: http://kbox/
* Could not resolve host: kbox
* Closing connection 1
[2017-07-26.10:05:28][runkbot:KBotScriptManager::GetSc] KBotScriptManager::GetSc riptDownloadUrl - FAILED to get webUrl!
[2017-07-26.10:05:28][runkbot:KWeb::KCopyFile ] Error (win) copying file
s from '/service/kbot_service_notsoap.php?METHOD=getkbot&KUID=5F5F0539-8950-40BB
-9ACC-1F566ED28F56&KBOT_ID=4&KBOT_VERSION=0&CLIENT_VERSION=7.1.62' to 'C:\Progra mData\Dell\KACE\kbots_cache\4-0.xml' : (3) O sistema nÒo pode encontrar o caminh o especificado.
[2017-07-26.10:05:28][runkbot:KBotScriptManager::Fetch] KBotScriptManager::Fetch AndWriteToCache - Kbot[4-0] Download failed, error code = 3
[2017-07-26.10:05:28][runkbot:KBotScript::Load ] KBotScript::Load - No kb
ot script wast found at: C:\ProgramData\Dell\KACE\kbots_cache\4-0.xml
[2017-07-26.10:05:28][runkbot:KBotScriptManager::GetSc] KBotScriptManager::GetSc riptVersion - Document not parsed successfully [2017-07-26.10:05:28][runkbot:KBotScriptManager::Fetch] KBotScriptManager::Fetch AndWriteToCache - Failed to get version in kbot xml [2017-07-26.10:05:28][runkbot:KBotScriptManager::GetSc] KBotScriptManager::GetSc ript - Failed to get kbot script [4-0] kbot[4:0] @ 2017-07-26T10:05:28 (status) START kbot[4:0] @ 2017-07-26T10:05:28 (activity) Kbot not available locally, can't exe cute at this time kbot[4:0] @ 2017-07-26T10:05:28 (status) FINISH (In state 'verification_failed')
[2017-07-26.10:05:28][runkbot:KBotScriptLog::Upload ] KBotScriptLog::Upload -
Uploading Log file [C:\Temp\dklC5A8.tmp]
* Rebuilt URL to: https://kbox/
* Could not resolve host: kbox
* Closing connection 0
* Rebuilt URL to: http://kbox/
* Could not resolve host: kbox
* Closing connection 1
[2017-07-26.10:05:28][runkbot:KBotScriptLog::BuildKbot] KBotScriptLog::BuildKbot UploadUrl - FAILED to get webUrl!
[2017-07-26.10:05:28][runkbot:KBotScriptLog::GetUpload] KBotScriptLog::GetUpload URL - Failed to build the upload url
[2017-07-26.10:05:28][runkbot:KBotScriptLog::Upload ] KBotScriptLog::Upload -
server [] failed to return valid upload path for kuid=[5F5F0539-8950-40BB-9ACC-1
F566ED28F56]: path=[]
[2017-07-26.10:05:28][runkbot:KBotScriptLog::Upload ] (returnin
g without attempting to upload log file) [2017-07-26.10:05:28][runkbot:KBotScriptLog::Cleanup ] KBotScriptLog::Cleanup - Cleaning up log file [C:\Temp\dklC5A8.tmp]
[2017-07-26.10:05:28][runkbot:main ] runkbot ----- Exiting
runkbot.exe -----
C:\Program Files (x86)\Dell\KACE>
Answers (2)
