Scripting

Did you use the Run Now feature (Under scripts, Run Now, select a machine and the script)? If so, check the log to see what KACE reports happened. - chucksteel 6 years ago

What am I looking for? This is from kagent4.log, didn't see any flashplayer stuff in the other logs and this doesn't seem to tell me much:

[2018-09-10.16:40:36][runkbot:KLaunchClient::DumpState] Launch State: Command="Flashplayerunistall.bat" WorkingDir="C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65" Timeout=3600000 ShouldDetach=0 ShowWindow=0 Redirect_stdout=1 Redirect_stderr=0 Desktop=winsta0\default Using Wait_Override=0
[2018-09-10.16:40:36][runkbot:KLaunchUtils::DoesTokenH] DoesTokenHaveLSAPriviledges returning: 1
[2018-09-10.16:40:36][runkbot:KLaunchUtils::GetIdOfAct] GetIdOfActiveUser: SECURITY_LOGON_TYPE: 2(18) There are no more files.


[2018-09-10.16:40:36][runkbot:KLaunchUtils::IsSessionA] IsSessionActive: connectState=0
[2018-09-10.16:40:36][runkbot:KLaunchSession::CreateSe] KLaunchSession::CreateSessionOnDesktop
[2018-09-10.16:40:36][runkbot:KLaunchSession::CreateTo] KLaunchSession::CreateToken
[2018-09-10.16:40:36][runkbot:KLaunchSession::CreateSe] KLaunchSession::CreateSessionOnDesktop Run as current user "SYSTEM"
[2018-09-10.16:40:36][runkbot:KLaunchClientImpl::Launc] KLaunchClientImpl::LaunchInSession()
[2018-09-10.16:40:36][runkbot:KLaunchClientImpl::Setup] KLaunchClientImpl::SetupStartInfo *Don't CreateStdPipe StdIn Pipe (disabled)
[2018-09-10.16:40:36][runkbot:KLaunchClientImpl::Launc] KLaunchClientImpl::LaunchInSession IsBatchCommand cmd=[CMD.EXE /C "C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65\Flashplayerunistall.bat"]
[2018-09-10.16:40:36][runkbot:KLaunchClientImpl::Launc] KLaunchClientImpl::LaunchInSession cmd=[CMD.EXE /C "C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65\Flashplayerunistall.bat"] path=[C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65]
[2018-09-10.16:40:36][runkbot:KLaunchClientImpl::Launc] KLaunchClientImpl::LaunchInSession - CreateProcessAsUser returned successfully
[2018-09-10.16:40:38][runkbot:KLaunchClientImpl::ReadS] KLaunchClientImpl::ReadStdPipe End of ReadStdPipe method
[2018-09-10.16:40:38][runkbot:KLaunchClientImpl::Proce] KLaunchClientImpl::ProcessResults - End
[2018-09-10.16:40:38][runkbot:ProcessOps_LaunchProgram] runkbot ----- completed ----- - winterelegy 6 years ago

chucksteel is talking about the Script logs from the Admin console.

Scripting › Run Now Status › Run Now Status Detail

You should have information about pending or failed execution there.

Also if not, try to target just one machine for now. - Channeler 6 years ago

Ah. It just says:

Output Log
Running as SYSTEM
Launched Process: uninstall_flash_player.exe
Activity Log
verify - on_verify_success
verify - on_verify_failure
verify - launch_program
Launching program: 'C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65\uninstall_flash_player.exe' '-uninstall' wait='true'
Debug Log
Running kbot: runkbot 65 1536614261
KBotScript::LogScriptInfo - Start
id=65 name=DCD - Flashplayer Uninstall version=1536614261 type=policy
execute disconnected=false logged_off=true
execute events
KBotScript::LogScriptInfo - Finish
KBotScript::LogScriptInfo - Start
id=65 name=DCD - Flashplayer Uninstall version=1536614261 type=policy
execute disconnected=false logged_off=true
execute events
KBotScript::LogScriptInfo - Finish
KBotScriptManager::CleanupDependencies - clean up dependencies in kbot directory C:\ProgramData\Dell\KACE\kbots_cache\\packages\kbots\65\
CleanupDependencies: file uninstall_flash_player.exe is part of the dependency list, keep the file
runkbot ----- launching [path='C:\ProgramData\Dell\KACE\kbots_cache\packages\kbots\65' program='uninstall_flash_player.exe' parms='-uninstall' wait='true'] -----
runkbot ----- completed [exitCode=0] ----- - winterelegy 6 years ago

If you run it manually on a computer are there any prompts? It isn't clear to me that the software runs silently. - chucksteel 6 years ago

There are no prompts if you run it manually - winterelegy 6 years ago