K1000 Helpdesk Auto Sort Categories
Hello everyone,
Back 3 or so years ago I found a rule that would auto-sort helpdesk categories once a day. I'm at a new organization now and I can't find that rule again. Does anyone use this? If so can you please share?
TYIA
Back 3 or so years ago I found a rule that would auto-sort helpdesk categories once a day. I'm at a new organization now and I can't find that rule again. Does anyone use this? If so can you please share?
TYIA
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