/build/static/layout/Breadcrumb_cap_w.png

K1000 Not Recognizing Adobe Creative Cloud as Suite

As an advertising shop, we are very frequently tracking our Adobe licensing via KACE for the sake of internal auditing. The K1000 nicely combines every version if the CS suite from 1-6 as a Suite, so that we can meter it and run reports for install counts.

However, I don't see Adobe CC (Creative Cloud) listed as a suite in my K1000. Is there a plan to include this? It's much more difficult to report using the individual application names (ex: Photoshop CC) rather than the full suite, considering how packaging works for these applications

3 Comments   [ + ] Show comments
  • I am no KACE expert, but Adobe CC is more a portal. You can install what you are licensed for, but also try out (new) other stuff before buying.

    That is the reason I did not package Adobe CC, because users do not have right to download/install that stuff anyway. - dedenker 10 years ago
    • Adobe CC is still a new version of the Creative Suite for all applications, however. So having a way to track this via KACE as opposed to the CC portal is pretty much a necessity for us

      Eventually youre going to have to switch your model to Adobe's most current, in order to keep up with the industry. There are ways around the issue of admin access for app installs and downloads. - dgretch 10 years ago
  • You might need to submit this as a support request. We moved to a site license for Creative Cloud so I no longer need to track usage for the suite but if KACE isn't tracking this correctly it may be a bug. - chucksteel 10 years ago
  • I don't think Adobe is really tracking suites by version as of now. I think what you'll see are version number releases for each individual app. I may be wrong. - rmcdonald 10 years ago

Answers (0)

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

View more:

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ