KACE Product Support

I have a K1000 and K2000 I have been setting up at our company.  This is my first time being on the configuration side of a management system but with the jumpstart training videos I got through my co-workers it's been a bit of fun actually.  I should point out that ew've had this system for over a year now, whereas I've been with the company about 3 months.  The system has never been fully setup and used in production, which is why I've taken the reigns on it.  I am working with the K1000 primarily and I have a hopefully simple question about patching.  What automatic trigger causes a patch to switch it's status from active?

Curently there are no active patches on our K1000.  I was testing last week and I setup a basic critical os patch smart filter, and then ran a detect and a separate deploy job on a test machine.  The machine successfully patched itself with windows patches (forced autologon through registry and disabled sleep mode through power options).  I hae scoured the internet for information on this simple topic and I've downloaded the patching and security guide for 5.5 and have been reading through it but I cannot find a definitive answer as to why none of them are active.

I should also point out that every patch has a disabled status now.  Currently I am the only one who interacts with the KACE appliances here.  Basically I want to know what triggers a patch status change, and since they are all disabled currently, is there a way to reset their status other than manually changing them.  Thank you for your help-

~Elliott Ray~