K2000 KBE won't boot on two newer Dell models that we just got
Curious is anyone has dealt with something like this. I have our K2000 at the latest version (9.1.178) and have built new KBEs using the latest Dell driver pack, but also tried older versions as well. A Dell micro computer (Optiplex 3000) and a new rugged tablet (Latitude 7230 Extreme Rugged Tablet) both start to boot into the KBE and then fail with a vbs script error displayed in the final step before the final KBE GUI is displayed. It makes no difference if you use a USB drive or PXE to boot the KBE, same result but only on these two models that we just got from Dell and have not modified in any way yet. We've used dozens of other models for years without this issue and those models continue to still work even now.
It appears from watching the scripts launching the KBE that the MAC address isn't being found. It's able to ping the K2000 appliance, so the NIC is working from the included drivers. I even built another KBE with drivers specific to those two models and it made no difference.
Anyone have thoughts on why this is occurring and most importantly, how to get the KBE fully booting up on these models?
Answers (3)
I just experienced this today with the Latitude 7230 Extreme Rugged Tablet, booting into my new Win11 KBE (A32 driver pack). After much troubleshooting, I unhid my Win10 KBE (A29 driver pack). Thankfully, I hadn't deleted it yet. Booted to the Win10 KBE instead, with success.
