/build/static/layout/Breadcrumb_cap_w.png

K2000 Windows 10 1809 Sysprep Errors

We are trying to capture an image from latest build of windows 1809(build 17763.107).  However when we do, we get the following errors in setuperr.log located in windows>system32>sysprep> panther > setuperr.log 

2018-12-18 02:15:27, Error                 TOOL   BCD: BiUpdateEfiEntry failed c000000d
2018-12-18 02:15:27, Error                 TOOL   BCD: BiExportBcdObjects failed c000000d
2018-12-18 02:15:27, Error                 TOOL   BCD: BiExportStoreAlterationsToEfi failed c000000d
2018-12-18 02:15:27, Error                 TOOL   BCD: Failed to export alterations to firmware. Status: c000000d


We have done everything as far as upgrading the k2000 to the latest, created a new KBE, as well as full install on a vm to capture an image.  Has anyone seen this when trying to capture the image for 1809 leveraging the k2000?


0 Comments   [ + ] Show comments

Answers (1)

Posted by: Channeler 6 years ago
Red Belt
0

Hi

That is a Windows error, so that means your KBE or Sysprep Creator and the KACE SDA are out of the formula.

Sysprep is a tool inside the Windows OS, and Sysprep creator just helps you to not deal with CMD, if you want you could open CMD as admin, and call for Sysprep from there, probably the same error will arise.

I'm just saying this to save you some time, and focus the troubleshooting towards the OS and\or ISO being used.

----------------------------------

This guy had the same issue using SCCM to Image:
https://www.reddit.com/r/SCCM/comments/971sfj/sccm_1802_unable_to_capture_wim_bcd_errors_with/


According to the error code, please refer to the steps in the link below to check.

http://computer-help-please.blogspot.sg/2016/01/sysprep-error-windows-81-sysprep.html

http://andrewpsheehan.blogspot.sg/2013/09/windows-81-syprep-fatal-error-winmainhit.html


Please make sure your Image is not OEM but Volume Licensed:
https://www.tenforums.com/tutorials/49586-determine-if-windows-license-type-oem-retail-volume.html


Also don't forget to read the setupact.log file, it may point to the culprit.
https://support.quest.com/kace-systems-deployment-appliance/kb/189840/sysprep-fails-on-windows-10-or-windows-8




Comments:
  • Ok thanks for this detailed info. I will for sure let you know what we end up coming back with. - bodhi311 6 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ