K3000 - Does the iOS 7 causes problems regarding the communication between the devices and the appliance?
Hello all,
I was testing an iPhone 4 with Ios 6 yesterday and I was able to receive all the notification messages from the appliance.
Today I upgraded to iOS 7.0.2 and I cannot receive any message from the appliance. Although the appliance says that the message has been sent succesfully, I never receive it.
I also noticed that when I open the K3000 Mobile Management application on the phone, I see on the top a message saying "Error Sending Data". This was not happening while I had the iOS 6.
And finally, again in the appliance, under Devices, all the devices which have iOS 6 provide me with the Mobile Network Details AND the Network Statistics , but the iOS 7 devices provide me only with the Mobile Network Details and NOT with the Network Statistics.
Any help is much appreciated.
Elvenil
Answers (1)
So, this is Dell's answer to my question.
They say that these issues may be related to the limited functionality currently available for iOS 7 in version 1.1 of the K3000 appliance.
Additional support for iOS 7 is to be included in the K3000 v1.1SP1 upgrade, planned for release this month.
In short, I got a live chat with support and they stated that right now iOS 7 is not supported and will be in the next release. - Gary.Cooper 11 years ago