K3000 - 'Error: 'email' field has not been set
Hi guys, I have created a profile in which I configured only the Exchange ActiveSync. There I typed the ActiveSync host and I checked the SSL checkbox. I saved the profile and since then I am trying to install it to a device and I always get this error message:
There was an error installing the profile.
--- Error - Batch cmd: '/devices/8/install_profile?prof_id=18&signed=false'. Device id '8' Msg: 'Error: 'email' field has not been set in the 'devices' DB table. Profile install cancelled.'
Do you have any idea what may causes this?
Thanks in advance.
Answers (1)
OK, here is the solution. For my tests I was using an AD account which didn't have a mailbox. After I created a mailbox for my testing account and after I tried to install the profile again, it worked perfect.
Thanks John form Dell CS!