Kace: How to add a new Help Desk tech's username to be a Owner
Been searching but I haven't found an answer yet. I have a new HD tech and I need to add his Kace username to be a "Owner" so tickets can be assigned to him. What's the steps????
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Great...I was close by no cigar...Thanks! - jechols 8 years ago
Answers (1)
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Posted by:
MAXintosh
8 years ago
Hello jechols,
Go to: Settings->Users->Find your User->Manage Associated Labels
Then add the label that is the owner of the queue. Voila!
