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KACE K1000 appliance not deploying after server update

I am working on implementing OS patches using detect/deploy from the K1000. The last time I had used the deploy was about two months ago.

 

This past week I wanted to patch one of our production VMs to see how long the other VMs may take.  But I ran detect/deploy and it basically gets into a loop.  I can perform just a detect successfully.  But doing a detect and deploy the Kace agent keeps verifying and then deploying in the status without actually successfully applying any patches.

Running deploy by itself results in the status saying complete but nothing is patched.  I tested it on one of the VMs that I successfully deployed to in the past and it isn't working for that VM either.

 

I recently updated the K1000 server software 5.4.70402 to 5.4.76847, which may be the cause of the problem.

Here is a little excerpt from the logs on the client:

 

 
During the detect/deploy the svchost.exe grabs most of the CPU.  The scan log keeps recreating itself during this cycle.  The lm.detection keeps regenerating as well, the contents are below:

2013/09/12 13:04:09.830    LM.Detection: Version: 7.2.0.176
2013/09/12 13:04:09.830    LM.Detection: Computer Name: rdu-mondb-02; CPU Architecture: x64; OS Architecure: x64
2013/09/12 13:04:09.866    LM.Detection: Operating System: Microsoft Windows Server 2008 R2 Enterprise x64 Service Pack 1 [Win2K8R2x64]; Language: en
2013/09/12 13:04:09.866    LM.Detection: Command Line Arguments: /ErrorStdOut /registry /loglevel 0 /mcescanresult 0
2013/09/12 13:04:09.986    LM.Detection: File does not exist: windependencies.ospx
2013/09/12 13:04:10.011    LM.Detection: Done

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Answers (1)

Posted by: petelanglois 11 years ago
4th Degree Black Belt
0

Try rebooting the VM and patch just one patch see if that works.  Make sure there are scheduled patches to be deployed as well.  If you don't have your patch labels setup then there would be nothing to patch.  You could detect all patch all but that is a huge waste of bandwidth and time.

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