KACE K1000 Ticket Layout - Field with Hints
Hi,
is it possible to create Fields with a mouse-over-hint?
So user see what is to do on these step?
Otherwise I would create a Note at the end of the ticket.
I tried a field with "notes" and "text" layout and set it to "read only" and insert a default value.
But the default value is not shown in my ticket.. also when I change it to other states.
Can someone say if this is possible?
Thanks
Best,
Christian
is it possible to create Fields with a mouse-over-hint?
So user see what is to do on these step?
Otherwise I would create a Note at the end of the ticket.
I tried a field with "notes" and "text" layout and set it to "read only" and insert a default value.
But the default value is not shown in my ticket.. also when I change it to other states.
Can someone say if this is possible?
Thanks
Best,
Christian
1 Comment
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Answers (3)
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Posted by:
Hobbsy
8 years ago
Mouse over hints is sadly not possible, we tend to use a similar idea to you when wanting to inform the user what to do, so:
Default value in a field
Read only Default value as a text label
Or Dynamic Label using a read only field
Which changes with Ticket field values
That is about as good as it gets
Comments:
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Please see my update below, thanks :) - StepBaer 8 years ago
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Contact me (email me directly) and we will jump on a call to look at what we can do - Hobbsy 8 years ago
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Hi, thanks for this. At the moment I'm very busy with some stuff... can I get back to you when I have time for this? :) Maybe you can quick say me how it's possible to create a dynamic label. Thanks! - StepBaer 8 years ago
Posted by:
StepBaer
8 years ago
Hi,
can anyone help me with this Dynmaic Ticket Field / Labels?
I also wrote to Hobbsy via mail, but didn't got a response - maybe on vacation? :)
Thanks!
can anyone help me with this Dynmaic Ticket Field / Labels?
I also wrote to Hobbsy via mail, but didn't got a response - maybe on vacation? :)
Thanks!
Posted by:
StepBaer
8 years ago
Hi,
thanks for your quick response.
I tried this config
and
which looks like ... nothing
Then i tried
And this looks like
Not really what I need :(
thanks for your quick response.
I tried this config
and
which looks like ... nothing
Then i tried
And this looks like
Not really what I need :(
can anyone help me with this Dynmaic Ticket Field / Labels?
I also wrote to Hobbsy via mail, but didn't got a response - maybe on vacation? :)
Thanks! - StepBaer 8 years ago