KACE Service Desk Processes
Is it possible to start a process from an email? Example: Someone emails the help desk about a new employee, this creates a process with all the tasks that need to be completed for the new employee.
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Any update on this? we would love to start the same kind of process. - Mtcook 9 years ago
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Posted by:
nshah
10 years ago
Currently there is no way to start a process via email. I've seen some work around where an email comes in and the tech starts the process for the request.
