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KACE Service Desk - what happen when ticket number passed 9999?

Hopefully this is a quick question. Our ticket number is coming up on 9999. I hope that KACE will properly handle more than 4 digits. Does anyone have ticket number passed 9999?

Thank you!

Asked 11 years ago 1547 views
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Answers (1)

Answer Summary:
Posted by: chucksteel 11 years ago
Red Belt
3

We're at 22761 tickets. The ticket ID is a BIGINT(20) in MySQL so it will handle a pretty large number.

 

 
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