KBE Manipulator error when creating KBE: Connection Error
Hello,
I am getting an error when trying to create a KBE for a RSA. The error is as follows:
Connection Error
An unknown error has occurred when mapping the drive to (Server IP), please check connections manually. This is usually resolved by logging out or rebooting the machine.
Has anyone seen this before? If so, what have you done to fix this?
2 Comments
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What operating system are you trying to create the KBE on also? - KACE_Irwin 8 years ago
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I am trying to create it on Windows 10. I have a coworker that was able to create a couple KBE's just fine. - zgillette 8 years ago
Answers (2)
Answer Summary:
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Posted by:
chucksteel
8 years ago
Top Answer
Make sure you don't already have a drive mapped to z:. The KBE Manipulator maps the K2000 share on that drive and it will fail if there is already a drive mapped.
Posted by:
SMal.tmcc
8 years ago
try doing a net use with your kace admin user and password to see if you can connect to the RSA
Comments:
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I'm not having any issues connecting to the server itself. That is the weird thing. I go to it quite often, but I'm wondering what is wrong with the KBE manipulator on my machine. - zgillette 8 years ago
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if you already have a connection that can give problems - SMal.tmcc 8 years ago
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I just tried rebooting, but that didn't want to work - zgillette 8 years ago
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Can you do a net use and see what connections show up? Does it show a connection to the K2000 already? - KACE_Irwin 8 years ago
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No connection. - zgillette 8 years ago
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You said you're trying to create the KBE for the RSA or you're trying to create the KBE for the K2000 and then transfer it over to the RSA from the K2000? - KACE_Irwin 8 years ago
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I have tried both creating a regular KBE that is just going to the K2000, and I am trying to create a KBE that was going to a RSA. Both have failed. - zgillette 8 years ago
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Are you and the K2000 on the same subnet? I assume the RSA and your Win 10 system are on a different subnet. - KACE_Irwin 8 years ago
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They are on a different subnet. I did try uploading a .iso image to the K2000 and it worked just fine. - zgillette 8 years ago
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Do you know what version of the KBEM you're using currently?
You could try to manually map with net use \\ikbox\peinst and then try to run KBEM.
Also, do you have the KBEM log from (%temp%\kbem.log) ? - KACE_Irwin 8 years ago
