Kbox Patching and McAfee Anti Virus
Having an issue with running Kace Patches on machines with McAfee Anti Virus running. When KACE patching is initiated, the CPU usage on the machines will rise to 100% with McAfee Anti Virus using up all available CPU resources. I have excluded Dell Kace application and user folders from McAfee's on access scanner but it still doesn't help. One potential issue may be that McAfee does not allow scripts to be executed from the temp folder, can KACE scripts be run from it's own folders on the client machines instead of the temp folder? Any solution to this issue with KACE and McAfee? Sometimes patching fails as a result of this and the user's machine completely hangs overnight.
Answers (3)
I don't believe you can change the folder where KACE downloads or holds items in TEMP. You might want to try whitelisting the KBOX IP address in your McAfee profile as safe so it doesn't scan or attempt to block anything.
Have you turned off Mcafee to see if it is that causing issues?
For the current version of the KACE agent the %allusersprofile%\Dell\Kace directory must be excluded. You can also exclude by application. Here's what KACE runs:
AMPAgent.exe
AMPKickstart.exe
AMPTools.exe
KCopy.exe
KInventory.exe
KLaunch.exe
KLaunchSvc.exe
KPatch.exe
KUserAlert.exe
runkbot.exe
with the new version of the kbox agent I had to grant two new exceptions for LM.Detection.exe and CABARC.exe to get system performance back to where it was before the agent upgrade.
