KACE Product Support

Hello,

have you tried to enter the user in the LDAP login field in the DOMAIN\USER format?
It may help!
StockTrader - Marco - - StockTrader 11 years ago

Hey Marco,

This seemed to help since it actually seems to connect now. Only issue is, for some reason, when I go to test the LDAP settings it keeps failing? I don't know if It's something to do with the search filter?

Currently, it looks like this: (samaccountname=domain\username)

Error I'm getting this; Error Search Bind using LDAP supplied credentials Failed.

I'm very sure the username\password is correct so I'm just racking my brains as to why it's doing this!


Thanks,
M - Mobzy 11 years ago

Its the user or password LDAP Login, and LDAP password if required fields. Once those are good, replace KBOX_USER with a * and hit Test LDAP settings. It should connect, and return however many users are in group. When this works replace * with KBOX_USER and save. - James_Rico 11 years ago

The credentials are not working. Ok Connection = can connect to AD. Error regard the login credentials. Try your AD account and test. It should log in, without any errors. - James_Rico 11 years ago

It seems to be working now! Thank you! Really strange since I could have sworn the login details where correct before and I reset the password three times. Creating a new account fixed it.

Thanks! - Mobzy 11 years ago