KACE Product Support

Hello All,

I've created an LDAP label that queries machines that belong to an AD security group.  The associated "parent" manual label is restricted to Device Inventory and the LDAP smart label details are set.  Testing the query is successful. (results below)

When attempting to filter devices in the Inventory -> Devices view using the "View By:" drop down, the label is not visible.  The device smart labels I created are visible, but not the LDAP label.  I am able to see the LDAP label in a Patch detection schedule as well.  I also tried adding the LDAP label to a device label group, but it still won't show in the "View By:" drop down.  Am I missing something?

Thanks in advance for any help you can lend.

Scott

Testing LDAP Label Settings...
Testing "<Redacted> Group" connection to: 192.<redacted> on Port: 389
OK: Connection Successful.
OK: Setting Protocol Version 3 Successful.
OK: Setting LDAP REFERRALS Option 0 Successful.
OK: Search Bind using LDAP supplied credentials Successful.
Applying search filter [(&(name=*)(memberOf=CN=<Redacted>_Group,OU=Security,OU=Groups,DC=<redacted>,DC=net))]
OK: LDAP search (with filter [(&(name=*)(memberOf=CN=<Redacted>_Group,OU=Security,OU=Groups,DC=<redacted>,DC=net))]) Successful.
OK: LDAP Search successful with 14 entries found.
OK: LDAP Test Successful. Closing connection.