My computer has install kace agent 6,but my kace 1000 server can't find it in the inventory
Dear all:
My computer has install kace agent 6,but my kace 1000 server can't find it in the inventory!Why?
How can I do ?
Answers (3)
Comments:
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Also check that C:\programdata\Dell\KACE\amp.conf has the correct hostname of the K1. If not update it and restart the service. - k1000-chan 10 years ago
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You might want to try and the KBOX dns name to the local machines hosts file and see if that allows it to check in. If it does, there could be a dns issue. - nshah 10 years ago
1.The Dell Kace Agent Service running on the computer
2.I can ping the Kace appliance from the agent Computer.
3.I can ping the computer from the Kace appliance server
4.Also chek That amp.conf has the correct hostname of the k1.
host=192.168.1.1
servercompress=true
rto=20
wto=20
cto=10
crto=30
maxDownloadSpeed=0
KSWMeterSvcDbMaxRows=5000
pl=pluginDesktopAlerts,pluginPatching,pluginRunProcess,pluginWeb
ampport=52230
ampurl=http://192.168.1.1:52230
webport=80
lasthost=192.168.1.1
serverversion=6.2.109330
appliance=k1000
weburl=http://192.168.1.1
5.I don't use dns server ,I input the k1 servers ip:192.168.1.1
6.follow error information in KAgent.log
[2014-11-07.16:51:13][AMPAgent:ConfigSaveAtomic ] Closing C:\Documents and Settings\All Users\Dell\KACE\amp.conf. Wrote 16 lines.
[2014-11-07.16:51:14][runkbot:GetKbot ] Kbot [4-0] not found locally, downloading ...
[2014-11-07.16:51:16][KInventory:runInventory ] KInventory Begin capturing Inventory...
[2014-11-07.16:51:16][KInventory:CWmi::Init ] KInventory Could not connect. Error code = 0x8004100e
[2014-11-07.16:51:16][KInventory:CInventoryData::Initi] KInventory InventoryData attempting to open DB file [C]
[2014-11-07.16:51:16][KInventory:CInventoryData::OpenD] KInventory InventoryData opening DB
[2014-11-07.16:51:16][KInventory:CInventoryData::OpenD] KInventory InventoryData calling db.open
[2014-11-07.16:51:16][KInventory:CInventoryData::Initi] KInventory InventoryData opened DB successfully
[2014-11-07.16:51:16][KInventory:CInventoryData::Popul] KInventory Error: InventoryData PopulateDbFile : sqlite3_connection[]: SQL logic error or missing database
[2014-11-07.16:51:16][KInventory:CInventoryData::Initi] KInventory InventoryData FAILED to populate DB
[2014-11-07.16:51:16][KInventory:CCaptureInventory::In] Collecting Intel AMT Data
[2014-11-07.16:51:41][KInventory:runInventory ] KInventory Inventory Capture completed and stored in C:\Documents and Settings\All Users\Dell\KACE\inventory.xml
[2014-11-07.16:51:41][runkbot:ProcessOps_LaunchProgram] runkbot : create kbot process returned non-zero: status code 22 and error code 0(0) 操作成功完成。