Need a ticket rule to assign tickets to someone different each day
I have been creating ticket rules to assign tickets for daily logs to people, set the categories, set the status, etc. I have a few logs where a couple of different people can review them. I do not want to setup a distribution group to assign the ticket to because it will still go unclaimed.
Is there a way to set the ticket rule so on odd days it assigns the ticket to one person and on even days it assigns it to another?
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