KACE Product Support

Your event log should show you if the installation took place (eventvwr.exe > application log).

Did you specify a shortcut to be created? On the last screen you need to choose from the executables in the package to specify a shortcut, its name, icon and where it should go (desktop, quick-launch, program group).

If you are still having trouble, please post your XML project file so we can have a closer look at what you've got.

Bob

well, very interesting.

in a rush to test repackaging an exe i didn't include any shortcuts. after your suggestion i did, and it worked a treat!

thanks a lot for your help. this tool will come in very handy.

daniel.

No problem! I have a feeling this will be a common mistake. We'll have to see what we can do in the next release to warn people if they neglect to choose a shortcut.

ORIGINAL: bkelly
Did you specify a shortcut to be created? On the last screen you need to choose from the executables in the package to specify a shortcut, its name, icon and where it should go (desktop, quick-launch, program group).

Bob,

Did you thought of that "Quick Launch" shortcuts are only located in the user's profile so they will not turn up until a repair has been triggered for the "first-user" (not installer-user) for a per-machine installation.

Very good point-- I'll be sure to document this.

Thanks!
Bob

Nothing wrong in enlighten the user, but it's more a windows installer thingy then the tool itself.