KACE Product Support

so i found the location of the program folder

C:\Users\xxxx\AppData\Roaming\Spotify

and I ran a test on my own machine and was able to get it to detect mine but thats only because I put the location as mine. What do i need to do to make the "xxx" be all user profiles?

I use a recursive lookup .bat for items like this. I've never tested in %appdata%, but you should be able to tweak it. Just export the results to a .txt file and have Kace inventory it.

PUSHD "%appdata%\"

FOR /f "tokens=1-8 delims=\" %%a IN ('DIR /b /s "FIRST.EXE"') DO ECHO %%a\%%b\%%c\%%d\%%e\%%f\%%g\%%h

POPD

PUSHD "%appdata%\"

FOR /f "tokens=1-8 delims=\" %%a IN ('DIR /b /s "SECOND.EXE"') DO ECHO %%a\%%b\%%c\%%d\%%e\%%f\%%g\%%h

POPD

PUSHD "%appdata%\"

FOR /f "tokens=1-8 delims=\" %%a IN ('DIR /b /s "THIRD.EXE"') DO ECHO %%a\%%b\%%c\%%d\%%e\%%f\%%g\%%h

POPD

Custom inventory rules will look for a file and find it. However, programs such as spotify and dropbox tend to only reside in the users profile.  Therefore when a different user logs in that does not have the program installed the inventory rule will not find it.  I wrote the following script to create a txt document if "spotify.exe" is found anywhere within "documents and settings".  If it is removed, the txt document will be deleted.  Just set the custom inventory rule use FileExists(c:\windows\temp\spotdetected.txt)

@echo off
dir "c:\documents and settings" /s /b | find /i "spotify.exe" > c:\windows\temp\lookingforspot.txt
Find /n /i "spotify" c:\windows\temp\lookingforspot.txt
IF errorlevel 1 goto notfound
echo found > c:\windows\temp\spotdetected.txt
goto end
:notfound
if exist c:\windows\temp\spotdetected.txt del c:\windows\temp\spotdetected.txt
if exist c:\windows\temp\lookingforspot.txt del c:\windows\temp\lookingforspot.txt
:end

IF you want this .bat to run completely silent call it using this .vbs script

Set WshShell = CreateObject("WScript.Shell")
cmds=WshShell.RUN("c:\windows\temp\findspot.bat", 0, True)
Set WshShell = Nothing

You could also use the Metering aspect of the KBOX and see if anyone is running the spotify executable. That will tell you if anyone on your network is using the application. 

Try this custom inventory rule then force your client to check in.  After that go into the machine inventory and you should see it listed under Software -> Custom Inventory Fields.  If you see that, look under "Installed Programs"

FileInfoReturn(c:\spotify\spotify.exe, modification_time, DATE)