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Schedule creating of service tickets

I would like to set up the service desk in a way that will allow for a ticket to automatically be created at set times.  For example to perform preventative maintenance on the data center's AC unit.  We might want that to occur on the first Monday of the month, so if a ticket can be created on that date for a particular queue then that would be helpful. 

Let me know if you have any thoughts on this.

Asked 9 years ago 1271 views
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Answers (1)

Posted by: Hobbsy 9 years ago
Red Belt
1
Check out my solution for this in my blog, 

I hope it helps

http://www.itninja.com/blog/view/create-regular-scheduled-jobs-in-the-kace-service-desk
Comments:
  • Great thank you I will give that a shot - EssexIT 9 years ago

Posted by:

EssexIT White Belt
Ninja since: 9 years ago

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