ShellCommandTestReturn on 64bit Machines
I have created a custom inventory rule to detect machines Bitlocker status but this only appears to work on 32bit machines, I do not see the output from any 64bit machines
ShellCommandTextReturn(C:\Windows\System32\manage-bde.exe -status) - This works on 32bit machines
I have also tried the below but this did not work on any machines
ShellCommandTextReturn(cmd /c type C:\Windows\System32\manage-bde.exe -status)
Answers (3)
Hi Check whether exe present in C:\Windows\SysWOW64 or C:\Windows\System32 folder in 64 bit machine and try to execute the command
ShellCommandTextReturn(C:\Windows\SysWOW64\manage-bde.exe -status
Comments:
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Hi, seem to have found a fix for it
ShellCommandTextReturn(%windir%\sysnative\manage-bde.exe -status) - martynryan1 12 years ago
Since Kace agent is a 32 bit app, it cannot access C:\Windows\System32 directory on a 64 Bit OS directly. On 64 bit OS, OS redirects the agent process to c:\windows\SysWOW64 directory instead.
To access c:\windows\system32 directory in 64 bit OS, you need to use %windir%\sysnative
Hi Check whether exe present in C:\Windows\SysWOW64 or C:\Windows\System32 folder in 64 bit machine and try to execute the command
ShellCommandTextReturn(C:\Windows\SysWOW64\manage-bde.exe -status
