Hi,I would like to know how to send only the latest comment to the ticket creator.I've tried: $HD_TICKET_CHANGE.COMMENT$CHANGE_DESCand$TICKET_HISTORYOnly ticket history works but I want only the latest information.Thanks in advance.

Scripting : Specific comment information on ticket closed

Hi,

I would like to know how to send only the latest comment to the ticket creator.

I've tried:

Only ticket history works but I want only the latest information.

Thanks in advance.

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