KACE Product Support : Unable to validate email address to access content

Unable to validate email address to access content

Im trying to enter my email address in the 'customer support validation' into my account in order to access more content in the forums however I am receive the following error

"Quest account not found for that email address"

I have an active subscription to quest support so any help would be appreciated.

Thank you

1 Comment [ + ] Show comment

This regular expression is comparatively simple to what can actually be used as an email. Using a regular expression to validate an email is useful to make sure the structure of an email is correct, but it isn't a substitution for verifying the email actually exists.

✔️ DO use a small regular expression to check for the valid structure of an email.

✔️ DO send a test email to the address provided by a user of your app.

❌ DON'T use a regular expression as the only way you validate an email.

If you try to create the perfect regular expression to validate that the structure of an email is correct, the expression becomes so complex that it's incredibly difficult to debug or improve. Regular expressions can't validate an email exists, even if it's structured correctly. The best way to validate an email is to send a test email to the address. - Robinson000 2 years ago