KACE Product Support

If you are that far behind, you may have to stage your upgrades until you get to 6.0. You can download the archives from the download page at kace to get you to the minimum version for 6.0 server and clients.

https://downloads.kace.com

You will need an active support contract and credentials to access the downloads - nshah 10 years ago

This is the error message I'm getting when I click the button to automatically upgrade to the next version, which is saying 5.0.25766, not 6.0. I've also tried manually updating to that same version by downloading the bin file from the downloads page but I get the same error.

Dell Support has no idea what is going on...they're telling me that version is 2 or 3 years old but we just purchased it a couple of months ago so I'm not sure what's going on. - mracine 10 years ago