Version 6 Agent Issue
After I upgraded to version 6 I set it up to push out the new agent. What appears to have happened is a partial uninstall of the old agent. It no longer shows in "programs and features" but when the new client tries to install it fails looking for the installation source. I have had to install Windows Install Cleanup on a test machine, run it and remove the Dell Kace Agent. The new agent then installs fine. Has anyone else come across this ? Is there an automated way of doing this as I don't really want to do this manually on every machine.
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I tried to install the agent manually but it fails unless I run the Windows Cleanup Utility so obviously it is an issue with the removal of the older agent - KiwiJJ 10 years ago
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I was upgrading the 5.5 agent on Windows 7, 2003, and 2008 machines using the Kace box to do the upgrade. I had the same problem when I tried to do it manually. Looks like it partially uninstalled the od version as when I ran it manually it popped up looking for an install source - KiwiJJ 10 years ago
Answers (3)
Hi not sure if it relevant but I had an issue with V6 agent deployment and changing the server name from NAME to IP address fixed it, apparently its a know fault..
http://www.itninja.com/question/agent-deploymetn-issue-what-wrong
I hope it helps
