What would cause an approver not to get the notification of an approval request?
Ticket has been entered and the approver is one the ticket but not receiving the email to approve. The owner group is getting the notifications of each change we make to the ticket just fine.
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Are the rules to email the approver enabled? - chucksteel 11 years ago
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Double check your Email on Events settings for the queue. - Wildwolfay 11 years ago
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