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How can I set the starting service desk ticket number to a higher value?

I would like to set the Kace Service Desk HD_Ticket id to a higher value, say 100,000, so that the new KACE service desk ticket numbers do not overlap our legacy Helpdesk system.  How do I do this?
Asked 10 years ago 1163 views
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  • I used the queue rule referenced in kb114762 - AndyRitting 10 years ago

Answers (1)

Answer Summary:
Posted by: h2opolo25 10 years ago
Red Belt
1
https://support.software.dell.com/k1000-systems-management-appliance/kb/114762 

Posted by:

AndyRitting White Belt
Ninja since: 10 years ago

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