How can I set the starting service desk ticket number to a higher value?
I would like to set the Kace Service Desk HD_Ticket id to a higher value, say 100,000, so that the new KACE service desk ticket numbers do not overlap our legacy Helpdesk system. How do I do this?
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I used the queue rule referenced in kb114762 - AndyRitting 10 years ago
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Posted by:
h2opolo25
10 years ago