/build/static/layout/Breadcrumb_cap_w.png

Installing Quicktime via SMS . . . Uninstall old first?!

Greetings,

This is my first post because I am racking my brains out here. I have followed this site (a God send) for creating a new package to deploy the latest QuickTime. However, it fails on any machine that currently has QuickTime (an older version) already installed. Is there any way to uninstall QuickTime via SMS? I've tried the various tricks of initiating an uninstall using the context that the "Uninstall QuickTime" shortcut in Program Files uses but no success. Also, if I kick off my MSI installer logged in as a user it uninstalls the previous version automatically. Why won't it do that if it runs via an SMS advertisement? Any advice?? Thanks!

Andrew

0 Comments   [ + ] Show comments

Answers (2)

Posted by: AngelD 17 years ago
Red Belt
0
Could it be that the older version was installed per-user and the new as per-machine?
If so, have a look at this http://www.codeproject.com/dotnet/msi_upgrade_uninstall.asp

If not, I would install the new version through SMS with verbose logging to investigate further.
Posted by: Kedderz 17 years ago
Senior Yellow Belt
0
If your old quicktime was MSI based, grab the upgrade code and place that into your new MSI under the upgrade table in the MSI. Set attributes to 4 and at install the MSI will detect the old version and remove it automatically.
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ