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K1000 AutoGenerated Service Desk Ticket Number

Hello.

With regards to the k1000 Service Desk auto generated Ticket Number in the format of Tick:XXXX.

What happens when the incremented Number gets to 9999. Does the field automatically increase to have 5 digits instead of the 4 ?


thanks

Jason

Asked 7 years ago 1269 views
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Answers (1)

Posted by: Druis 7 years ago
Third Degree Green Belt
0
Yes, our ticket ref numbers are over 20000 and climbing

Posted by:

jason.blake@vacgen.com White Belt
Ninja since: 7 years ago

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