K1000 Deploy new (not updated) drivers?
If we have a system that is missing dell drivers, can the K1000 install the drivers from scratch (eg windows shows the yellow question mark in hardware manager), or must a dell driver of some type be installed for the device first?
I have a driver update running on an XP based D630c that shows lots of missing drivers. When I run the update it only attempts to upgrade existing drivers, and the missing drivers are never installed.
Answers (3)
I assume you are trying to use the Dell Updates feed.
The first issue is that the D630 isn't a supported system for the Dell driver feed.
There is a report built into the KBOX that you can use to show the available models for Dell Updates called "Supported Dell Models".
That list originates here: http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2065.dell-driver-cab-files-for-enterprise-client-os-deployment.aspx
Past that, I believe Dell updates works like patching. If it's not there, it should install. I'm not 100% sure on this as I haven't tried it.
We run a mixed house of HP and Dell. Since the driver feed doesn't like to play well with most HP drivers and a couple Dell drivers, we have to run a script to push those from KACE. It is pretty straightforward.
- Download drivers from Dell
- Test install from command line to figure out silent install commands, depending on driver, you may have to extract the driver to get at the setup.exe or .msi
- Create a script to install
- Test Push to a machine
- Deploy