K1000: Service Desk 5.5 ordering issue
Just upgraded yesterday to 5.5. For the most part I'm a fan of the improvements, but noticed one annoying glitch on my Service Desk. When you sort columns in the work order tab, they do not sort properly. I have this problem for the status column which is standard and for a custom field called Location. Any ideas or known fixes for this? Next step will be a service call because this is a freuqently used feature and seems like a no brainer to have working properly.
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Posted by:
jknox
11 years ago
Submit a support ticket. There is a patch that should help with service desk column sorting.
Posted by:
petelanglois
11 years ago
I got a hotfix for this as well.
Should be k1_hotfix_5_5_K1_14047_HD_column_sort_20130912.kbin
What is it exactly doing when you try to sort? - nshah 11 years ago