KACE 1000 service request que monitor

Question

I would like to display on a tv that would show open tickets, by priority, by staff with auto updates. Has anybody found a meaningful way to do this?

Answer

You can add Service Desk Dashboard widgets "Active Tickets by Owner" and "Active tickets by Priority" on you dashboard for this which auto refreshes

Answer

See this question: https://www.itninja.com/question/dashboard-for-service-desk

KACE Product Support