Systems Management

Scott,

You can populate a collection using SQL queries.

Therefore you could create a query that enumerates an AD group for the machines to target and if those machines have the right amount of memory.

If member of AD group "Install Office 2007"
AND
Total memory reported is 1Gb or greater

This is done on the 'Membership Rules' tab of the collection and then create a new query rule.

I haven't got one to copy/paste for you to look at - have a play with a test collection and see how you go.

Just re-read your post saying that you won't be able to do a query for the older systems - why not? You could still have a collection/query that only launches the interactive installation if the conditions for the collection membership are met.

Thanks,

Dunnpy

We are deploying office based on the users request to have it installed. Wouldn't it then fall to the Service Desk/Help Desk/Deployment Team to determine at the request stage whether or not the user's machine is suitable?

ORIGINAL: VBScab

We are deploying office based on the users request to have it installed. Wouldn't it then fall to the Service Desk/Help Desk/Deployment Team to determine at the request stage whether or not the user's machine is suitable?


Normally yes we would do that. But the way we're deploying this (the user takes a training class, sends an email requesting the product to be installed, i then get the request and add them to the collection manually, and then they install the package) makes it so that we dont know when the user sends the request if their machine meets the hardware requirements. I have a list of users that their systems dont meet the requirement but they dont know that so they'll go ahead and ask to have the package installed anyways.

If this doesnt make sense let me know and I'll try to explain it better.

So the check then moves to the pre-training stage.

- Request training
- Training refused, inadequate hardware
- Request hardware upgrade
- Hardware installed
- Re-request training

No? If their machine can't run it, why be trained to use it? The way the process is now, the user is going to waste x days in training. I wouldn't be happy, if it was me!

ORIGINAL: VBScab

So the check then moves to the pre-training stage.

- Request training
- Training refused, inadequate hardware
- Request hardware upgrade
- Hardware installed
- Re-request training

No? If their machine can't run it, why be trained to use it? The way the process is now, the user is going to waste x days in training. I wouldn't be happy, if it was me!


haha! Well the training is only a 5 minuet video...not really "training" so to speak. Just making users realize its "different" then what they were used to. I was really just hoping for something more automated similar to the hard drive space required to run the install.

Holy Cow! What sort of organisation is this?!? 2007 has a completely new UI! Menus have moved and/or been renamed, all sorts of stuff like that. Productivity's going to plummet...I'm glad I'm not on your Helpdesk/Support team LOL.