Dell Updates not installing
Hi guys
We are trying the "Dell Update" feature, and have made a "Inventory and Update" action on a few pc's. After it has run we can see in the Inventory Information for the pc's in the "Dell Update Catalog Comparison Report" that a few updates seams ready to install, but does not install anyway. Some of the packages have a arrow pointing up and it says "Upgrade".
A few days ago in said "not downloaded", but it have done so now, so my question is why does it not install the updates?
We are trying the "Dell Update" feature, and have made a "Inventory and Update" action on a few pc's. After it has run we can see in the Inventory Information for the pc's in the "Dell Update Catalog Comparison Report" that a few updates seams ready to install, but does not install anyway. Some of the packages have a arrow pointing up and it says "Upgrade".
A few days ago in said "not downloaded", but it have done so now, so my question is why does it not install the updates?
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Posted by:
Anqders
13 years ago
I now see that it says that there is a error (see screenshot). What log file should I look in to see information about the Dell updates?
Posted by:
cblake
13 years ago
An AMP connection is required for patching and Dell Updates; can you confirm that your target machines were connected with AMP during the entire job? The other thought might be that there's a prerequisite missing- not sure what it might be based on what I see, but that would be my first suspect if AMP is solid.
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