"FTP login credentials failed" when testing offboard backup transfer (but can connect with those credentials from Windows PC)
we created a local user on the (Windows) server with the FTP site (via IIS). I can connect from my workstation to the FTP site using that username and password, using a tool like Filezilla.
However when attempting to connect with the same credentials via Kace Offboard, I receive the error "FTP login credentials failed"
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Posted by:
KevinG
4 years ago
We would need to know the exact syntax used in the fields to further troubleshoot your FTP issue.
You also have the option to use SMB. (Samba Share) You can create a folder on Windows and share it.
Comments:
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Hello KevinG.
Offboard backup transfer server = server.domain.com
User name = server\username - ljg_gencode 4 years ago -
But thanks for the suggestion - I have a Samba share set up successfully (look, alliteration!). The Senior SA had been recommending an FTP connection, so I wasn't looking at Samba at that time. - ljg_gencode 4 years ago
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I believe that you will find that SMB is faster, so it's a good choice. - KevinG 4 years ago
Offboard backup transfer server = server.domain.com
User name = server\username - ljg_gencode 4 years ago