How to change email replies showing domain name as part of the email address?
I have the k1000 fully patched. We have 2 queues setup, one for internal users and one for external users. All was working properly until I was stuck in an email “delivery failure demon” loop it created 2200 email tickets over the weekend. Now my email replies display the email as followes
emailaddress.domain.com@kbox1.companysdomain
Instead of
My second queue is not having this issue. I’ve looked over the config settings within KACE and my email program and I can’t find any differences between the two.
Any thoughts?
3 Comments
[ + ] Show comments
Answers (0)
Please log in to answer
Be the first to answer this question
The only think I can think of is possibility the spam filter. However the spam filter would block the message altogether.
We use Lotus Notes SMTP config. "I know out dated I want exchange back". The way it works is we have internal mail address that is converted to external internet addresses for sending mail to the outside. This is done on our SMTP server. I have a forwarding agent configured to email the KACE email address when email are sent to Emailaddress@domain.com KACE was sending mail out to users via the Alt address. Instead of creating a mail rule for handling a loop for out of office replies and mail failures as mentioned on a different thread, I use the KACE support suggestion to set up a mail rule with exception on that email account. - Need a Break 10 years ago