Is it possible to create a reminder email for due date notifications for help desk analysts
Please let me know if this is possible
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Posted by:
Hobbsy
6 years ago
Channeler....sorry surely that's an answer to Jtubbs question not a comment....
Yes, it is possible, but you will need to create a Custom SQL Rule.
E.G.
https://www.itninja.com/question/sql-script-to-send-an-email-to-previous-ticket-owner
E.G.
https://www.itninja.com/question/sql-script-to-send-an-email-to-previous-ticket-owner
E.G.
https://www.itninja.com/question/sql-script-to-send-an-email-to-previous-ticket-owner - Channeler 6 years ago