is it possible to restore appliance to previous version
Hi
Accidentally We clicked the update button in appliance page , now our appliance is updated to Version: 8.1.108, now none of our machines are updating the inventory,
is there any option to downgrade the appliance to previous version.
Model: K1100s-ADV
PowerEdge R420 (12G)
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Please check if all the services are running from the Support tab "Run diagnostic utilities" - AbhayR 6 years ago
Answers (2)
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Posted by:
akmagnum
6 years ago
I don't think you can roll-back in the k1000 to the previous version.
Unless it's a VM, in which case you can load a previous snapshot.
But...... do a little troubleshooting. It must be a small problem.
Restart the appliance......
Force an inventory from one of the machines......
Check the "amp.conf" from one of the machines to see which kace server it is pointing to......
Get in touch with support......
Posted by:
Nico_K
6 years ago
no, there is no possibility.
Please check the logs for errors, especially in the kagent.log on the client
Please check the logs for errors, especially in the kagent.log on the client
