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Migrating to KACE SMA

We are currently a Hybrid Azure AD environment and we have a whole bunch of computers that are Intune joined.  The authentication provider is Azure AD.  We recently signed up to utilize KACE SMA as our end-point management rather than using Intune.  However, all our tests and attempts seem to indicate we are required to wipe our machine.  I have searched the Quest support page and I can't seem to find any better way.  A lot of our users have critical data and applications that we would rather not have to re-install.  

looking for some suggestion or work around.


Thank you



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Answers (2)

Posted by: Nico_K 4 months ago
Red Belt
1

normally an unjoin in intune and installing the agent of the SMA should do the trick.
You can also create GPO to do this.
Also you can have both agents on the system.

What are your issues? What errors? What error messages?


Comments:
  • Thank you for replying. The challenge for us is that when we unjoined from Intune, it also removed the user account credential from the assigned computer. We are forced to create a local admin account to allow the user to re-login into Azure AD. - KACE12345!!! 4 months ago
Posted by: KevinG 4 months ago
Red Belt
1

You DO NOT need to wipe the devices. You will need to install the Kace Agent (Windows, Mac or Linux)


Comments:
  • We can push the Kace Agent via Intune, but when we disjointed the computer form Intune, its removes the user Azure domain accounts. Which essentially locks out the user unless we create a local admin account to re-authenticate them. - KACE12345!!! 4 months ago
 
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