SAVE vs Apply Changes difference
Whats the difference between Save and Apply changes button in KACE service desk?
whats the OWNER only check box do?
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Posted by:
Hobbsy
7 years ago
Apply changes will save the ticket record but keep the ticket record on the screen whereas Save will save the ticket and exit back to a ticket listing screen.
Owners Only will hide the entered text from anyone that is not a ticket owner for that queue
