TeamViewer 7 ID in Custom Inventory Field?
Does anyone know how to get the TeamViewer 7 ID into a Custom Inventory Field so that you can find it and search for it in the Kace system inventory? I thought I had the solution by creating a custom inventory field by using the following syntax, but nothing seems to work and I get garbage or nothing in the custom inventory field on machines that match the label I'm testing on. I also tried the "NUMBER" type instead of "TEXT" with no luck.
for 64-bit
RegistryValueReturn(HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer\Version7,ClientID,TEXT)
for 32-bit
RegistryValueReturn(HKEY_LOCAL_MACHINE\SOFTWARE\TeamViewer\Version7,ClientID,TEXT)
I followed this as a guide:
http://www.kace.com/support/resources/kb/article/What-are-the-steps-to-create-a-custom-data-field-Inventory?action=artikel&cat=3&id=522&artlang=en
I may be totally barking up the wrong tree here, but I'm hoping someone can point me in the right direction. Thank you.
Answers (3)
What agent version are you running?
I had several custom inventory rules for TeamViewer IDs that stopped working when we updated the KACE Agent to 5.3.47173 All of the returned data turned garbled. I went back and forth with KACE trying to find a solution for about two weeks before they said it was a bug. I was told it was submitted to engineering.
It would be interesting to try your custom rule on an older version of the agent. Mine were working great using 5.1.33668
Comments:
-
Dubnium,
Thanks for the info, at least I'm not going crazy. Unfortunately, I don't have any older clients installed to test with.
Were you using the same custom inventory field entries that I posted (with the different path for v5, of course)? - badamson 12 years ago -
We are running Teamviewer v7.0.12979 and Kbox Agent v5.3.47657. - badamson 12 years ago
-
I never got around to setting this up for 64bit, but the 32bit matches. I also tried changing the value type to NUMBER, and the service rep for KACE tried lots of variations.
If you get a solution, please post it! - Dubnium 12 years ago
Thanks to all that gave great information. As mentioned in the comments, with Kace v5.4+ this is easy to do:
http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL111924
This has been bothering me... but I think I have a workaround.
Create TVID.bat with the following contents.
@Echo off
for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\teamviewer\version7 /v clientid') do set /a var=%%A
echo %var%
Save this bat file to a network share.
Now create a cutom inventory rule and point it at the share.
ShellCommandTextReturn ("\\Server\Share\TVID.bat")
Make sure to specify that this is for a 32bit Windows OS. So far this has worked on XP and 7. If TeamViewer is not installed the field will display an error message instead of the ID.
Comments:
-
Typo, missed a space.
@Echo off
for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\teamviewer\version7 /v clientid') do set /a var=%%A
echo %var% - Dubnium 12 years ago -
64bit script.
@Echo off
for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\wow6432node\teamviewer\version7 /v clientid') do set /a var=%%A
echo %var% - Dubnium 12 years ago-
I was able to combine these scripts to handle both x64 and x86 architectures and return the TV ID using just 1 custom inventory field:
-----------------------------
@Echo off
IF "%PROCESSOR_ARCHITECTURE%"=="AMD64" goto 64BIT
for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\teamviewer\version7 /v clientid') do set /a var=%%A
echo %var%
goto END
:64BIT
for /f "skip=2 tokens=3" %%A in ('reg query hklm\software\wow6432node\teamviewer\version7 /v clientid') do set /a var=%%A
echo %var%
goto END
:END
exit
-----------------------------
However, we do have several clients that still have TeamViewer 5 installed. I'm having trouble determining the best way to modify the above script to also check the 'version5' registry key if 'version7' doesn't exist. Any help is greatly appreciated! - kyle82185 12 years ago
-
Thank you for your suggestion! I did exactly this, and it works great.
Now I'm trying to incorporate the TeamViewer ID returned by the custom inventory rule into a machine action. I know I can launch a TeamViewer session with the machine action "C:\\Program Files (x86)\\TeamViewer\\Version7\\teamviewer.exe" -i --Password . Does anyone know if I can replace the field with the string from the custom inventory rule (similar to how I can do mstsc.exe /v:KACE_HOST_IP)? - kyle82185 12 years ago -
Kyle, You will be able to do that with the 5.4 release coming soon. You will be able to use any custom inventory field as a variable in machine actions. Machine actions will also be unlimited instead of just 2. - awenzel@kace.com 12 years ago