Is it possible to write into the KACE database?
Hi @ll,
is it possible to write changes into KACE database via mysql query or other applications? At the moment I'm only able to read the database, my changes were rejected.
Kind regards,
matze1337
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Answers (2)
Answer Summary:
The only way to make changes to the database is with the Helpdesk/Service Desk module using Ticket rules.
The only way to make changes to the database is with the Helpdesk/Service Desk module using Ticket rules.
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Posted by:
darkhawktman
12 years ago
The only way to make changes to the database is with the Helpdesk/Service Desk module using Ticket rules. Ticket rules were made to help modify tickets but it can modify anything in the database. I'm actually have a few rules that I'm using to automatically change dates for patching schedules every month.
Posted by:
Ben M
12 years ago
My understanding was that the K1000 database is read-only for the user that Kace gives us for MYSQL queries. That information was from last Fall, and I haven't heard of any changes since.
Comments:
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Thank you very much. Is there an insider newsletter, where I am able to keep me informed about such changes? Atm I only know the news on the KACE starting page. - matze1337 12 years ago
