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Importing csv file into Kace knowledge base

Is there a way to import a csv file into the knowlege base?  I have found ways of importing into the helpdesk, but this is not what we need.

Asked 11 years ago 1680 views
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Answers (2)

Posted by: Timi 11 years ago
7th Degree Black Belt
0

Are you trying import existing knowledge base artilces from another helpdesk solution?  I don't believe it is possible to do that. 

Posted by: klthomas01 11 years ago
Second Degree Blue Belt
0

Trying to import another helpdesk into the knowledge base so we can search it.

I found how to import another helpdesk into Kace. But was wondering if it can be imported into the knowledge base.

Comments:
  • FTLOG, Dell, could the need for this feature be any more obvious? - climberbry 11 years ago
 
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