Problems installing a .msi with a .bat file KACE

Question

HiI'm having issues installing a .msi via KACEThe .bat-file does uninstall older versions but does not run the .msiSo the problem is probably this line:msiexec /i "AsperaConnect-ML-3.6.1.111228.msi" /qn ALLUSERS=1Note: It does work when running the bat-file from the computer but not when KACE does itThe script@echo OFFcls  :KillIE&Asperaecho. ***********************************************************************echo.    IMPORTANT NOTICEecho.echo.    This will uninstall old Aspera Connect version and install the latest oneecho.echo.    SAVE your work you have in your browsers. echo.    Internet Explorer, Chrome and Firefox are SHUTTING DOWN echo.    when you press a keyecho.    echo. ************************************************************************pauseRem ***taskkill /F /IM iexplorer.exetaskkill /F /IM iexplore.exetaskkill /F /IM firefox.exetaskkill /F /IM chrome.exetaskkill /F /IM asperaconnect.exe :UninstallingOldAsperoversionsecho.************************************************************************echo.************************************************************************echo. DO NOT CLOSE THIS WINDOWecho. All the Aspera Connect versions from your computer are being removed echo. and the latest version installed.echo.************************************************************************echo.************************************************************************wmic product where "name like 'Aspera Connect 3%%'" call uninstallecho "%cd%" > C:\Temp\kacelog.txtmsiexec /i "AsperaConnect-ML-3.6.1.111228.msi" /qn ALLUSERS=1

Answer

Don't bother adding paths - DOS does that for you. Use '%~dp0' instead. No trailing backslash is required. Thus:MSIExec /I "%~dp0BLAH.MSI" [rest of command line...]

Answer

Is the msi and the bat file zipped in the same directory? Also try adding start /wait because the msi could be starting while the wmic is still running.

start /wait wmic product where "name like 'Aspera Connect 3%%'" call uninstall

echo "%cd%" > C:\Temp\kacelog.txt

start /wait c:\windows\system32\msiexec /i "AsperaConnect-ML-3.6.1.111228.msi" /qn ALLUSERS=1

Answer

I had a similar issue with a Java installer where the uninstall ran but the .msi would not execute. I changed my line that calls the .msi to point directly to the path where the MI was copied locally. In my case,

msiexec /i "C:\ProgramData\Dell\KACE\downloads\24021\jre1.8.0_45.msi" INSTALL_SILENT=1 STATIC=0 AUTO_UPDATE=0 WEB_JAVA=1 WEB_ANALYTICS=0 EULA=0 REBOOT=0 NOSTARTMENU=1 SPONSORS=0 /qn

would execute.

Answer

Tried both of your suggestions. Combined. No luck.Still work when I manually execute the .bat fileOpen for more suggestions ;-)

Answer

Ok. Noticed in the install log that I get "error 1625: this installation is forbidden by system policy" when running the .MSIAny ideas?

Answer

Google for 'DisableMSI group policy' and check that the value is '0'.

Answer

I have deployed so many versions of Aspera Connect by using msiexec /i"AsperaConnect-ML-X.X.X.msi" /qn ALLUSERS=1 in Kace Managed Installations. However, I had trouble deploying version 3.6.1.111228.msi. At the end this is what I did to successfully deploy it.Ran the following Online KScript to clean up failed installations.Run As: Local System Attach dependency AsperaCleanup.bat@ECHO OFFclsTITLE Aspera Connect Cleanupwmic product where "name like 'Aspera%%'" calluninstall /nointeractiveexit Task 1Verify: Verify that the directory “$(KACE_DEPENDENCY_DIR)”exists. On SuccessLaunch “$(KACE_DEPENDENCY_DIR)\AsperaCleanup.bat”  Created a Custom Inventory rule in Software.Software Name: Aspera Connect 3.6.1.111228 (Custom)FileExists(C:\Program Files (x86)\Aspera\AsperaConnect\lib\3.6.1
pasperaweb_3.6.1.111228.dll)Attached File: AsperaConnect-ML-3.6.1.111228.msi  Managed Install (With user logged in)Override Default Install>Select Don't Prepend msiexec.exeFull Command Line: msiexec.exe /i AsperaConnect-ML-3.6.1.111228.msi WIX_APP_FOLDER=WixPerMachineFolder ALLUSERS=1 REBOOT=REALLYSUPPRESS /qn

Problems installing a .msi with a .bat file KACE

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Problems installing a .msi with a .bat file KACE

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