Email a ticket into the K1000 6.0
Can you still send a ticket directly to a queue on the K1000 server (meaning deliver it directly to the local Exim instance), or does the newest version of this appliance require you to fetch tickets from a POP3 or SMTP server that houses an inbox for your support queue?
I'm asking this because I've upgraded one of my K1000's form 5.5 to 6.0 and can no longer contact it at port 25.
I'm asking this because I've upgraded one of my K1000's form 5.5 to 6.0 and can no longer contact it at port 25.
3 Comments
[ + ] Show comments
Answers (1)
Please log in to answer
Posted by:
jknox
10 years ago
I believe that SMTP is always enabled. You can set the SMTP server in the konfig menu at the console or in the GUI at Settings>Network Settings I believe.
Use the Incoming Mail test here: https://support.software.dell.com/k1000-systems-management-appliance/kb/111731
If you are still having trouble, submit a support ticket.
Use the Incoming Mail test here: https://support.software.dell.com/k1000-systems-management-appliance/kb/111731
If you are still having trouble, submit a support ticket.
(Not Alternate Email Address) - h2opolo25 10 years ago